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About
What is Polar Help Desk?
What are the licensing options for Polar Help Desk?
What is concurrent licensing model?
How do I change the license key?
If I use Polar Help Desk, are all my incidents going to be visible to everyone and anyone?
Are my clients' email addresses also visible and open?
Can I hide some or all incidents to keep them private?
Can incidents in my help desk be searched via search engines such as Google or Yahoo etc.?
Should I require a consent from my users to use their submissions (data in the incident) publicly?
Ownership Rights
After agreement termination what happens with the data regarding the ownership rights?
Can I have a back-up copy of the database if I cancel the service?
What about the content of ownership rights?
Future improvements
Will there be any future improvements?
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