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PHD Help
Introduction Incident Management User Management
How to use Help? Creating a new incident Creating a new user
Getting to know Polar Help Desk Using Incident Templates Using User Templates
System requirements Assigning an incident User types
Installing Polar Help Desk Editing an incident Editing user information
Licensing Searching for incidents Importing users
Ownership Rights Managing Incident Data Searching for users
Future improvements
Additional support
Business Unit Management Work Order Management Administration
Creating a new Business Unit Creating a new Work Order General Settings
Editing a Business Unit Using Work Order Templates Account login
Searching for Business Units Editing a Work Order Managing Email Accounts
Searching for Work Orders Managing Roles
Managing Services
Managing Scheduler

About Polar Help Desk

Getting Started

Managing incidents (Help Desk Tab)

Knowledge Base Tab

Reports Tab

Administration Tab

Managing Widgets

Working with webchat

Help Template