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History

7/10/2008 7:49:25 PM
DavorkaGalic-78.1.177.180
2/22/2008 3:15:15 PM
MatijaMatokovic-89.172.18.135
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CanICheckWhichIncidentsAreInT...

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Can I check which incidents are in the active status?
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You can browse incidents by status by clicking Incident by Status button on the left menu of the Help Desk tab. Here you can browse incidents by several status categories: New, In progress, Waiting, Resolved, Completed, Closed.

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Searching for incidents

How can I search for Incidents?

Tip:

You can see a short description of the incident on the bottom, but must double click on the incident name to open and modify it.