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4/14/2008 10:26:13 PM
DianaOgnjan-78.0.177.190
3/15/2008 5:20:01 PM
MatijaMatokovic-78.0.144.104
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CanIDeleteAServiceLevelAgreem...

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Can I delete a Service Level Agreement?
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To delete a Service Level Agreement(SLA):

  1. enter the Service Level Management (SLM) section
  2. select the desired SLA
  3. click on the Delete button

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Managing Services

What is a Service?

What is Service Level?

What is a Service Level Agreement?

How do I create a new Service Level Agreement?

How can I modify the Service Level Agreement?

To delete a Service Level Agreement(SLA):

  1. enter the Service Level Management (SLM) section
  2. select the desired SLA
  3. click on the X ("delete") button

Tip:

Even though it is possible to delete SLA's, you might consider keeping or modifying existing SLA's because of easier automation and simplicity.

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How do I create a new Service Level Agreement?