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PHD Help


Introduction	Incident Management	User Management

How to use Help?	Creating a new incident	Creating a new user
Getting to know Polar Help Desk	Using Incident Templates	Using User Templates
System requirements	Assigning an incident	User types
Installing Polar Help Desk	Editing an incident	Editing user information
Licensing	Searching for incidents	Importing users
Ownership Rights	Managing Incident Data	Searching for users
Privacy
Future improvements
Additional support




Business Unit Management	Work Order Management	Administration

Creating a new Business Unit	Creating a new Work Order	General Settings
Editing a Business Unit	Using Work Order Templates	Account login
Searching for Business Units	Editing a Work Order	Managing Email Accounts
	Searching for Work Orders	Managing Roles
		Managing Services
		Managing Scheduler