.
How do I create a new incident?
What are Incident Templates?
What are benefits of Incident templates?
How do I create a new Incident Template?
How do I save the Incident Template?
How can I modify Incident Template Information?
How do I create an incident from email?
How do I close an incident?
How do I assign an incident to myself?
Can I check which incidents are in the active status?
How can I search for Incidents?
Can I adjust Polar Help Desk so that there are two groups of supporters?
How to update incidents from email?
Can I open a new incident from an xml file
How can I manage Incident Data?
How can I manage Incident Origin?
How can I manage Incident Clossure Classification?
Click to read this topic7/10/2008 9:42:28 PM - DavorkaGalic-78.1.177.180
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Click to read this topic4/1/2008 2:53:00 AM - MatijaMatokovic-89.172.20.202
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Click to read this topic4/15/2008 10:54:42 PM - DianaOgnjan-78.0.135.240
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Click to read this topic4/15/2008 10:59:11 PM - DianaOgnjan-78.0.135.240
Click to read this topic4/15/2008 10:59:36 PM - DianaOgnjan-78.0.135.240