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7/10/2008 2:02:53 PM
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If I use Polar Help Desk, are all my incidents going to be visible to everyone and anyone?

Are my clients' email addresses also visible and open?

Can I hide some or all incidents to keep them private?

Can incidents in my help desk be searched via search engines such as Google or Yahoo etc.?

Should I require a consent from my users to use their submissions (data in the incident) publicly?

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