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| No, it is not necessary. However, if you find it fitting you can place a note on your web site about the open content of the help desk. You may also be interested in... If I use Polar Help Desk, are all my incidents going to be visible to everyone and anyone? Are my clients' email addresses also visible and open? Can I hide some or all incidents to keep them private? Can incidents in my help desk be searched via search engines such as Google or Yahoo etc.? | ||||||||||||||||||||||||||||