Polar Help Desk is a web based help desk software which has been on the market for five years and it has been implemented in more than 700 companies worldwide.

Polar Help Desk includes following features:

• Incident management
• Knowledge Base
• Email integration
• Active Directory integration
• Service Level Management
• Reports
• Multiple languages support

Polar Help Desk is a simple way for companies to implement online support with their business activities.With Polar Help Desk contacts between customers and support representatives are fast and easy through incident management or real time web chat. Polar Help Desk also includes searchable database containing previous incidents and web chat histories.

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In what languages is Polar Help Desk available?

Where do I even begin?

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Additional information about the software is available at: http://www.polarsoftware.com/