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History

4/5/2008 10:05:50 PM
DianaOgnjan-89.172.10.77
4/3/2008 8:54:20 PM
DianaOgnjan-78.0.138.1
List all versions List all versions

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WhatIsPolarHelpDesk

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What is Polar Help Desk?
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Polar Help Desk is a web based help desk software which has been on the market for five years and it has been implemented in more than 700 companies worldwide.

Polar Help Desk includes following features:

  • Incident management
  • Knowledge Base
  • Email integration
  • Active Directory integration
  • Service Level Management
  • Reports
  • Multiple languages support

Polar Help Desk is a simple way for companies to implement online support with their business activities.With Polar Help Desk contacts between customers and support representatives are fast and easy through incident management or real time web chat. Polar Help Desk also includes searchable database containing previous incidents and web chat histories.

You may also be interested in...

What is Incident Tracking System?

Getting to know Polar Help Desk

What are the licensing options for Polar Help Desk?

In what languages is Polar Help Desk available?

Where do I even begin?

What basic terminology should I know?

Tip:

Additional information about the software is available at: http://www.polarsoftware.com/