Home page of Polar Portal | Home | polarsoftware.com
Edit this Topic Edit this Topic
Recent Changes Topics Recent Changes Topics
Show Changes on this Topic Show Changes on this Topic
Find References to this Topic Find References to this Topic
Rename this Topic Rename this Topic
Lost and Found Topics Lost and Found Topics
Print Print
Subscriptions Subscriptions
Upload a file Upload a file

History

7/26/2009 4:21:47 PM
-93.141.43.229
List all versions List all versions

Recent Topics

DocumentsManagement

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Documents Management
.

Document management in a Polar hep desk serves as a knowledge base, the place that all collected knowledge about support issues is be stored.

Each document i.e. store article or incident has a title, body text, may contain attachments, and it is created by one single application user. You can create it or modify using a built-in WYSIWYG editor.

Every document belongs to exactly one Namespace - document's domain that will help you organize documents. It serves as a chapter in a printed book.

To find documents quickly and find similar, you may use tags. Each document can have one or more tags, and many documents can have the same tag.

Viewing and Searching Creating and Modifying Documents
How can I view Documents? How can I create a new Document?
How can I search for Documents? How Can I modify a Document
How can I delete a Document?
Deleted Documents Namespaces and Deleted Namespaces
How can I view deleted Documents? How can I create a new Namespace?
How can I restore deleted Documents? How can I modify an existing Namespace?
How can I delete a Namespace?
How can I view deleted Namespaces?
How can I restore deleted Namespaces?
.......