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EmailAccountContactTemplate

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How do I set predefined values for automatically created contacts?
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You do that by choosing Contact Template for that Email Account.

Email Account Settings
What is an Email Automation Mode? How can I modify an Email Account?
How do I set predefined values for automatically created contacts? How do I set predefined values for incidents converted from emails?
How can I view Email Accounts? How can I create a new Email Account?
How can I delete/remove an Email Account?
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