To create a new Email Account, you must have certain permissions. By default, Administrator can view and manage this section.

1. Log in to the Polar help desk application using your user name and password.
2. Click on the 'Create New' button from the left sidebar to expand, and then, from the 'Admin Items' select 'Email Acocunt'. The screen with an empty default template will display.
3. Enter all necessary information. The 'Name' and 'Email Automation Mode' fields are required.
4. Click Save.

Here you can select with which templates a created email account will be used.