To create a new Email Template, you must have certain permissions. By default, Administrator can view and manage Email Templates section.

1. Log in to the Polar help desk application using your user name and password.
2. Click on the 'Create New' button from the left sidebar to expand, and then, from the 'Admin Items' select 'Email Template'. The screen with an empty default template will display.
3. Enter all necessary information. The 'Name' field is required. In body text box, you should enter the text of email.
4. Click Save.