To create a new Email Template, you must have certain permissions. By default, Administrator can view and manage Email Templates section.
- Log in to the Polar help desk application using your user name and password.
- Click on the 'Create New' button from the left sidebar to expand, and then, from the 'Admin Items' select 'Email Template'. The screen with an empty default template will display.
- Enter all necessary information. The 'Name' field is required. In body text box, you should enter the text of email.
- Click Save.