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How Can I Create Custom Incidents Listing View
.

To create custom views, login to your help desk application and do the following:

1. Click Incidents in the main navigation and then choose Incidents from the padding menu. The list with incidents will appear.

2. Click 'Advanced View' link besides search option at the top of the page. A form will appear.

3. Choose and set parameters, and give you custom view a name. Also, you can choose to may view public by checking 'Public View' check box.

4. Click Save.

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