To delete a Document, you must have certain permissions. By default, Administrator, Manager , and User (Support Representative) can view and manage Document section.

1. Log in to the Polar help desk application using your user name and password.
2. Click 'Documents' in the header navigation and then select Documents. The screen with all Documents will display.
3. Check the boxes besides one or many Documents you want to delete, and then click 'Delete' button. Selected items will be deleted.

Note that you can always restore deleted Document.

If you are not sure which item you want to delete, click on its Contents, open it, and then you may choose 'Delete' button.