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How Can I Delete A Team Template

To delete Team Templates, you must have certain permissions. By default, Administrator and Manager User Roles can view and manage Teams section.

  1. Log in to the Polar help desk application using your user name and password.
  2. Click the Teams in the header navigation and then select Team Templates. The screen with all Team Templates will display.
  3. Check the boxes besides one or many Team Templates you want to delete, and then click 'Delete' button. Selected items will be deleted.

Note that you can always restore deleted Team Templates.

You can search for a specific Team Template or choose Advanced view to filter them by the particular Member or Role. Also, if you are not sure which item you want to delete, click on its name, open it, and then you may choose 'Delete' button.