To modify Email Templates, you must have certain permissions. By default, Administrator can view and manage Email Templates section.

1. Log in to the Polar help desk application using your user name and password.
2. Click the 'Administration' in the header navigation and then select 'Email Templates'. The screen with all Email Templates will display.
3. Click on the name of the template you want to modify. A screen with template details will appear.
4. Do modification.
5. Click 'Save' button.