To view Documents, you must have certain permissions. By default, Administrator, Manager , and User (Support Representative) can view and manage Documents section.

1. Log in to the Polar help desk application using your user name and password.
2. Click 'Documents' in the header navigation and then select Documents. The screen with all Documents will display.
3. Now you can use searh tool or use you use 'Advanced View' link.

Advanced view will give you more options to search for a docuemnt by:

• namespace
• last modified by
• modified by
• created by