If enabled, scheduler periodically escalates incidents’ priority. If disabled, eventual escalations and E-mail receiving are not performed. As the scheduler performs actions after specific period of time, incident priority can sometimes be incorrect. If so, the scheduler can be forced to perform escalation. After this action, incidents’ priorities will be accurate.

Scheduler Status: Scheduler Service is stoped.

Click to run scheduler with options specifed below: Run Scheduler

Run full text search indexer:

Run email automatization service:

Run incident priority escalation service:

Synchronize database with Active Directory:

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What does the Run Scheduler button do?