Incident Closure Classification

Incident Closure defines similar ways and reasons for incidents closures used by support personnel to classify incidents when closing them.

You are allowed to define multiple incident closure classifications and set the internal rules when supporters will apply them.





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What is the typical life of an incident?	What is an incident status and what a status can be?
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What is an Incident Origin?	What is an Incident Category?
What is an Incident Resolution?


How can I view Incidents Closure Classifications?	How can I create a new incident closure classification?
How can I modify an incident closure classification?	How can I delete/remove an incident closure classification?