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IncidentOrigin

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Incident Origin
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Incident origin represents where incident came from or how it was submitted. For example, it can be created by a web form, through call centers, by an integrated application, etc.

You are allowed to define multiple incident origins which will be used by Help Desk personnel when registering incidents or when incidents are being registered automatically.

How can I view Incidents Origins? How can I create a new Incident Origin?
How can I modify an Incident Origin? How can I delete an Incident Origin?
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