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PHD Manual Setup

To install Polar Help Desk manually, please do:

  1. download the software from our web site
  2. save all files in a folder, for example D:\PolarHelpDesk
  3. create a virtual folder in IIS for that folder
  4. install SQL 2008 Express and, during the installation give all rights on YOUR COMPUTER/NETWORK SERVICE
  5. create a new database
  6. start the PolarServiceDesk.sql script from the created database
  7. start the PolarServiceDesk.sql script
  8. open your browser and enter http://path_to_your_virtual_dir/install into your URL field
  9. enter the database name and click 'Create'

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