Home page of Polar Portal | Home | polarsoftware.com
Edit this Topic Edit this Topic
Recent Changes Topics Recent Changes Topics
Show Changes on this Topic Show Changes on this Topic
Find References to this Topic Find References to this Topic
Rename this Topic Rename this Topic
Lost and Found Topics Lost and Found Topics
Print Print
Subscriptions Subscriptions
Upload a file Upload a file

History

List all versions List all versions

Recent Topics

WhatIsAnEmailAutomationMode

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What Is An Email Automation Mode
.

Every email used by a help desk application to receive and send emails, is defined by an Email Automation Mode.

It can be one of the following:

  • Forward emails to waiting list
  • Convert emails to incidents if contact exists
  • Convert emails to incidents and register contact if he doesn't exist
.......